ALL THE ANSWERS

Matcha is a super-powered green tea that delivers clean, efficient energy. Packed with a high concentration of L-theanine — which regulates caffeine uptake — our matcha delivers a smooth buzz that won’t leave you jittery.

In a pretty matcha bowl. Maratcha’s ceremonial can be sipped on its own or try the premium for a latte or cocktail for those who want to shake things up.

From Uji, Japan. The matcha epicenter, with hundreds of years history in growing matcha. Maratcha is organically and sustainably grown on small family farms.

Maratcha is ecologically and sustainably grown and produced. All the farms we work with practise organic and sustainable growing methods but as we are a start-up, we didn’t want to take the financial burden of obtaining the Dutch organic certification. Because of this, we are not allowed to advertise our products as organic or use the organic logo on our products.

Yes, all our products are 100% naturally vegan!

An umami blast with a smooth finish. Low-quality matcha tastes muddy bitter, ew!

The Ceremonial grade matcha is ground from premium 1^st harvest leaves in spring. A rich, creamy, high-grade blend that’s sweet and sense-delighting. Energy jolt minus the buzz? Smooth taste? Check. Check. The ceremonial grade is perfect to drink on its own.

The Premium grade matcha is ground from 1^st and 2^nd harvest high quality leaves in spring and summer. It has a rich sweet-earthy taste and creamy texture. This one is best enjoyed in lattes, smoothies, and lemonades.

The Classic grade matcha is ground from 2^nd and 3^rd harvest high quality leaves in summer. The strong green tea taste and earthy flavour make it perfect for smoothies, ice-cream and baking.

Yes, the matcha whisk is the only way to achieve the original, frothy and savoury taste of matcha tea. We definitely recommend using a matcha whisk 🙂

Yes, matcha has the tendency to clump together. Sifting matcha will make the texture finer and the taste smoother.

Matcha is the best all day every day 🙂 We take ours in the early morning because the caffeine lasts for several hours. Caffeine before bed is not the greatest idea, but who are we to tell you what to do?

Vibrant green colour? Check. Umami blast with a smooth finish? Check. Fine, smooth and silky texture? Check. Maratcha is hand-picked and harvested only once a year from the top 2-3 leaves of each bud. This kind of quality is extremely limited. We source ours from the motherland – Uji, Japan – from small organic and sustainable small family farms. The shade-grown leaves are grinded up by stone into super-fine powder. The result? A rich, creamy, high-grade blend that’s sweet and packed with antioxidants.

Ideally within 2 months. It will still be fine after 2 months; but, the quality will decrease. Store Maratcha in a dry and dark place without direct sunlight.

Maratcha is a combination of our founder’s middle name Mara and cha meaning tea. It was actually thought of by her brother and reminded us of a tropical Latin dance.

We’re sending products as “naked” as possible. But, if we have to use packaging they’re made from 100% FSC certified recycled materials and biodegradable vegetable ink. We’ve proudly partnered with on the greenest printing houses in the Netherlands for this.

Plastic is a swear word, so we never use any plastic tape! We also choose our shipping boxes as small as possible not to waste any trees. We’re always listening to your feedback, email at hello@maratcha.com or text us.

LEARN ——— MORE

We give back 1% of profits to non-profits dedicated to rescuing chimpansees and giving free education to children in Guinea, West-Africa.

KNOW ——— MORE

Not much compared to your regular latte. A cup of matcha has a footprint of 21g CO2, compared to 340g CO2 by a larger latte. By using the whole leaf, matcha also requires less waste than other teas.

KNOW ——— MORE

We believe that doing business in a fair and honest way is the only way. Together we support producers and pay them a fair price.

We ship worldwide. Everyone deserves to get into the fun!

The Netherlands

• Parcel: € 4,95
• Mailbox: € 4,20
• or FREE home delivery for REGULARS™ or orders over € 47
• Delivery time: 1 Business day*
• Climate neutral delivery

Belgium & Germany

• Parcel: € 8,91
• Mailbox: € 7,60
• or FREE home delivery for REGULARS™ or orders over € 47
• Delivery time: 2 Business days*
• Climate neutral delivery

EU Zone 1

• Parcel: € 10
• Countries: Austria, Denmark, France, Italy, Luxembourg, Spain, Sweden
• Delivery time: 2 – 7 Business days*
• Climate neutral delivery

EU Zone 2

• Parcel: € 12
• Countries: Czech Republic, Finland, Ireland, Poland, Portugal
• Delivery time: 4 – 7 Business days*
• Climate neutral delivery

EU Zone 3

• Parcel: € 15
• Countries: Bulgaria, Croatia, Estonia, Greece, Hungary, Latvia, Lithuania, Malta, Monaco, Romania, Slovenia, United Kingdom (UK)
• Delivery time: 5 – 10 Business days*
• Climate neutral delivery

EU Zone 4

• Parcel: € 18.50
• Countries: Norway, (non-EU: Switzerland)
• Delivery time: 3-12 Business days*

Zone 5

• Parcel: € 24.80
• Countries: Isle of Man, Canada, United States (US), Brazil
• Delivery time: 3-12 Business days*

Worldwide

• Parcel: € 27.80
• Delivery time: Max. 25 Business days*

* Excluding holidays

For international orders, customers are responsible for all customs charges (local taxes and duties).

Currently, due to covid, there is a shipping delay. But, we will try to ship out your order asap (3-4 days max.) 

Orders are shipped the same day till 14:00 pm CET. Orders placed after 14:00 pm CET will be shipped the following business day. *

*Orders will be shipped during regular business hours (Monday through Friday 9:00 AM – 14:00 pm CET, excluding holidays).

Once an order has been shipped, you will receive a tracking # with shipping confirmation. If you do not receive a tracking # within 48 hrs, please check your spam folder before emailing us at hello@maratcha.com.

Shoot us an email at hello@maratcha.com. We’ll sort this out for you!

You deserve only the best! Shoot us an email at hello@maratcha.com with a photo of the damage, and we’ll get it sorted out ASAP.

All returns must be made within 2 weeks of receipt undamaged, unopened and in its original packaging. Shoot us an email at hello@maratcha.com with your order number and return tracking number. Once approved, please send the package to the following address along with your original receipt:

Maratcha
Westerveldsestraat 81
6842 BS Arnhem
The Netherlands

Once it comes in, we will grant a refund in full, excluding shipping costs.

The average processing time is up to one week. We’ll be sure to send a refund notification email as soon as we’ve issued your refund to the original form of payment.